Using online health information usually has benefits like feeling more informed and empowered. But, sometimes, it leads to more worries, avoiding the advice of a health professional, and tensions in your relationship with others.
Based on research results, discussing the information you find with a health professional can reduce worry. Here are some tips and tools to help you prepare for the discussion.
Montreal Children’s Hospital
Montreal Children’s Hospital offers an easy-to-use tool for all ages on how to make the most of your doctor’s appointment by taking PART in your healthcare (English & French):
- Prepare for your visit, list main concerns, and monitor symptoms
- Ask questions about the diagnosis, tests, treatments, and follow-up
- Repeat back the doctor’s conclusion and any instructions
- Take action with your health care plan and let your doctor know if follow-up is required
“How To” Health Guide
(English & French)
- “How To” Health Guide – Health Charities Coalition of Canada provides basic information on how to talk to your doctor, ask for a second opinion, and manage your condition.
- Make the Most of Your Appointment – HealthlinkBC (Canada) offers tips and forms you can print to use before seeing a health professional (in English).
Choosing Wisely Canada
(English & French)
- Choosing Wisely Canada – As part of an education campaign to reduce unnecessary tests and treatments, this website provides patient-oriented pamphlets, tips for decision-making, and recommendations organized by specialty.
- DiscutonsSante.ca – A website developed with members of the Primary Care Research Team from Quebec (Canada), offering tools and a personalized account to help you prepare for a visit.
Need more help understanding health information?
- Consult a health professional (nurse, family doctor, or pharmacist).
- You can use the public health information telephone lines to talk to a registered nurse in your province or territory. These lines are available 24/7, confidential, free, and offer translation services.
In Alberta, British Columbia, New Brunswick, Newfoundland and Labrador, North Western Territories, Nova Scotia, Nunavut, Prince Edward Island, Quebec, Saskatchewan, Yukon
Need help understanding and navigating the health system?
Here are some examples of provincial resources. Similar websites exist for all Canadian provinces and territories.
Portail santé mieux-être (English & French)
The Government of Quebec guides you where to go for a health problem.
Régie de l’assurance maladie Québec (English & French)
Provides information on health insurance, services, drug insurance and aid programs in Quebec (Canada).
You can search the directory of services provided across British Columbia, including walk-in clinics, emergency rooms, hospitals, mental health programs, home care programs, pharmacy services, laboratory services, and more.